Managed IT
We keep your business running.
You reach our Southern California team, not a call center. One team, and a place you can visit and talk to the technicians.
Free technology review
Know exactly where you stand.
We go through your network, your backups and your security, and tell you what we find. If everything is in good shape we will say so. If it is not, you will know exactly what to fix first, whether you hire us or not.
- About an hour, at your office or over a call
- A plain-English summary you can keep
- No obligation and nothing to sign
How it works
One team. No scripts.
One team covers the counter and the server room. Anything past a first fix escalates to admins who have been doing this for more than thirty years, and whoever picks up your call can see everything that happened last time.
- You call One local number that reaches our team.
- We work it Remote first when that is more efficient, on site when it is not.
- It escalates Up the same team, to people who have seen it before.
What we cover
Everything that has to keep working.
-
Managed technology
Servers, workstations, networks, backups, surveillance. We install it, we watch it, and we fix it before you call.
-
Security and privacy
Endpoint detection and response, monitoring, email and identity. Built around the risks you actually carry, not the ones in a vendor's slide deck.
-
Cloud and business software
Microsoft 365, QuickBooks, and the line-of-business software your day actually runs on. Migration, licensing, administration, and keeping it all talking to each other.
-
Backup and recovery
Backed up, tested, and restorable. The part nobody thinks about until the morning they need it.
-
AI and automation
Local models running on your own hardware, so nothing you type leaves the building. Discounted credits on the hosted services when those fit better. And the routine work automated out of your team's day.
-
Compliance
HIPAA, CMMC and CIS, with the evidence and the paperwork that go with them. We do the work and we can show it was done.
-
Testing and insurance
Vulnerability scanning and penetration testing, and help getting through a cybersecurity insurance questionnaire with answers you can stand behind.
-
Projects and moves
New offices, cabling, phone systems, hardware refreshes. Planned properly, scheduled around your business, and finished on the date we gave you.
Who we do this for
We already know what breaks in your world.
Open the one that looks like you.
-
Medical and dental Practice management, imaging, and everything HIPAA touches.
What usually breaks
A breach is a reportable event, imaging files are enormous, and downtime means a full waiting room.
What we do about it
HIPAA-aligned controls, backups proven by restoring them, and people who can get a front desk working again the same visit.
-
Accounting and finance CPAs, bookkeepers, financial advisors and insurance agencies.
What usually breaks
A season that cannot slip, client records under obligation, and temporary staff every spring.
What we do about it
No change windows in your busy season, encrypted file handling, and onboarding that takes an hour instead of a morning.
-
Municipalities and public agencies Council chambers, permit counters, public Wi-Fi and public records.
What usually breaks
A records request arrives with a legal deadline attached, the public touches the same building as your staff, and budgets are set a year before the hardware gives out.
What we do about it
Public and staff networks kept apart, retention that holds up to a records request, and replacement planned against your fiscal year rather than ours.
-
Property and real estate Brokerages, property managers and the buildings they run.
What usually breaks
Agents on their own devices, branch offices on whatever the landlord provides, and turnover.
What we do about it
One identity per person wherever they work, a network you own rather than borrow, and offboarding that actually revokes access everywhere.
-
Law firms Practice management, discovery, and files under privilege.
What usually breaks
Privilege makes a leak a professional problem, not just an IT one, and matters outlive the hardware.
What we do about it
Access limited to the people on the matter, retention that survives the case, and email security that assumes someone is trying.
-
Manufacturing Shop floor machines, engineering workstations, and the office that bills for them.
What usually breaks
Machines running software older than the network they sit on, and CMMC arriving whether the shop is ready or not.
What we do about it
Isolate what cannot be patched, harden what can, and a CMMC path that does not stop production to get there.
-
Construction and trades A yard, a dispatcher, and crews who are never at a desk.
What usually breaks
Laptops living in trucks, sites with no coverage, and paperwork that never makes it back to the office.
What we do about it
Devices that work offline and sync later, remote support that reaches a truck, and a connection at the yard that does not depend on one line.
-
Not on this list?
Good. The businesses we enjoy most rarely fit a neat slot. Tell us what you do and we will tell you what we would look at first.
Book a free technology review
The workshop
Come and see us.
Most managed providers are a phone number and a contract. Ours has people you can stand next to, and a workbench you can put a machine on.
-
Hands on, in house
-
Parts already on the shelf
-
Hands on the hardware
Clients
Some of them have been with us for decades.
Cities and clinics, contractors and tax firms, and the house on your street.
-
The City of San Dimas has confidently chosen Computer Village for our IT needs over many years. They always make sure we're ahead of the technology curve, and are also very enjoyable to work with.
City of San Dimas
-
The ACT Group has been doing business with Computer Village for the past 28 years. They are always ready to help whenever ACT needs them. We have had several IT upgrades and changes throughout the years. They have always come off without any issues.
Applied Conveyor Technology
-
By really listening to our technology needs, Computer Village provided solutions that fit our unique business model. Their ongoing support and services have been instrumental to our company's growth.
Building Electronic Controls Inc.
-
We needed a way to hand off network issues and security. As a Registered Investment Advisor, we have strenuous security requirements that can distract from our client service and investment management roles.
David L. Harris, Harris & Associates
-
Paul took the time to train our office in using the phones and was available during our company wide training time to ensure a smooth transition. It has been over 3 years since we changed to the Polycom internet phone system and we have never looked back.
Al Bundoc, Premier Tax Service
-
You are fast, knowledgeable and have great customer service. You get back to clients promptly, which keeps me a long-standing customer.
Nina Boski, Business, Energy and Media Consultant
-
I am thankful for finding them, they are professional, smart and know their stuff. They offer really great packages that suit our needs.
Mama M., Redondo Beach
-
I switched to iTechCare247's managed IT services and my monthly expenditure for computer services and repair is now half of what I was paying. The best thing is we never have to call anyone for repairs and I have peace of mind.
Derek Emery, Aaero Sweet
-
Your role in my company over the last fifteen years has been huge and invaluable in so many ways. In a time where technology is so important to a successful business, I am so glad to have you on our team.
Greg Gunderson, Gentle Transitions
-
If we have an issue with a computer, I can quickly access one of their experienced IT people to resolve our issues. It has always been resolved quickly and without taking much of my time.
Patti Sogaard, Advanced Orthopaedics
-
I encourage you to consider that a little prevention is worth a pound of cure.
Michael Smith, Smith Chiropractic
-
Peace of mind is what I have knowing that we have a competent IT technician handling any issue that may occur at any given moment.
Christina Pacheco, Marquis Financial
Start by telling us what you need.
Tell us what is not working, or what is coming up. You will know exactly what we plan to do before anyone touches anything.